Talking Computers: How Voice Technology is Changing the Human Machine Interaction
The Internet of Things (IoT), or connected devices, is a phenomenon that has instantaneously connected us to the world — more than ever before. With technological advancement in natural-language processing, is voice the new user interface for human-machine interactions? Voice technologies such as Amazon’s Alexa and Google Home are readily available and becoming more accepted in the minds and homes of consumers. Voice-enabled devices have allowed us to do things like play music, control our smart homes, call Uber and keep up to date with the weather all through the power of our voice. Moderated by Hans Chang (FAB9), join Yann Lechelle (Snips.ai), Mark Chatterton (InGenious AI), Haytham Fayek (RMIT), Lorraine Tighe (Smart Cities Consultant) and Amanda Young (IBM iX) for an insightful discussion.
- How can voice technologies enhance our lives and what are the market opportunities?
- Who are the early winners with these new technological developments?
- What are the future trends in voice-activated technology, its’ potentials and what can we expect?
- How are companies such as Versa, MagicPi and inGenious AI using conversational interfaces to create new, or different products and what are the implications beyond those of economics?
About the speakers
As an entrepreneur and high tech innovator, Yann Lechelle has founded, grown or sold a number of startups. Today, he is COO at Snips.ai, specializing in on-device artificial intelligence and voice assistants with a unique privacy-by-design approach. Yann is also co-founding member of France Digitale and Hub France A.I., as well as Entrepreneur-in-Residence at INSEAD.
Mark Chatterton, Co-founder of InGenious AI, is experienced in using technology to successfully drive change through large organisations using agile, innovative approaches. After years in the corporate world observing large enterprises sacrifice positive interactions with their customers by reducing customer service costs, he decided there should be a better solution. Now, driving the use of conversational interfaces that leverage A.I. and Machine Learning, Mark is enabling organisations to interact with their customers with an enjoyable one-to-one experience that can be scaled cost-effectively. Mark co-founded inGenious AI to create a customer experience based on conversational language, as it’s the most natural interface for humans to use and understand. inGenious AI chatbots enable simple, familiar interactions via voice or text that people enjoy connecting with, and will change the way great customer service is perceived.
Haytham Fayek is an Artificial Intelligence & Machine Learning Researcher. He is currently a Vice-Chancellor PhD Candidate at RMIT University. His current research interests are deep learning and neural networks. His prior research interests include speech recognition, computational intelligence, bio-inspired optimisation, fuzzy logic, intelligent control, and robotics. He has authored and co-authored papers on these topics that appeared in refereed journals and presented at international conferences. Formerly, he received a BEng (Hons) and an MSc (Research) in Electrical and Electronics Engineering and spent a few years in the engineering consulting industry. He was recently a Research Intern at Facebook, US.
Lorraine Tighe has worked in IT transformation for over 20 years, across banking, shipping and logistics, and government sectors here and in Europe. She is passionate when connecting people, ideas and technology to drive positive inclusive change. She moved into the smart city space in 2012 where she worked with City of Melbourne’s CIO to build Melbourne’s smart city foundations. Lorraine led a number of strategic initiatives to enhance Melbourne’s reputation as a smart city, including open data, city Wi-Fi, IoT trials and the IBM Smarter Cities Challenge, for which she won a MAV Technology award for excellence. Lorraine sits on the Smart Cities Council Policy and Leadership Task Force, has judged many emerging tech and innovation events and regularly shares her experiences and insights as a keynote speaker and panelist.
Amanda Young is an Associate Partner at IBM iX, which is part of IBM’s Global Business Services. She has spent the last three years in iX leading engagements across industry sectors including: Telecommunications, Retail, Utilities and Government. She is passionate about building diverse teams to create exceptional experiences with our clients, supporting with digital reinvention strategies or to develop and implement new ways of working.
About the Moderator
Hans Chang is the CEO and Co-founder of FAB9, a membership-based makerspace in Melbourne, and is responsible for the management, business strategy and growth of the company. Hans is a former product manager at SanDisk, and has helped launch mobile Flash memory chips used by millions of people. Hans is interested in the cyber-physical revolution, and solving challenging problems using digital fabrication technologies, automation, and artificial intelligence. Hans holds an EE Engineering degree from the University of Canterbury, New Zealand, and an MBA from UCLA Anderson.
Getting to ACMI X
2 Kavanagh St
Southbank VIC 3006
ACMI X is inside The Primrose Potter Australian Ballet Centre building within the Southbank arts precinct.
Follow the walkway between the NGV and the Arts Centre. ACMI X is across the footbridge behind Arts Centre Melbourne.
If you are entering via Kavanagh St, enter the Ballet Centre and take the lift up to Level 4.