Visit

Serving snacks, light meals, coffee and drinks.

Level 1, ACMI Fed Square
Open daily
Mon – Fri 8.30am – 4pm
Sat & Sun 10am – 4pm

*Hours will be extended to accommodate cinema sessions

Where: ACMI, Fed Square (Flinders Street, Ground Floor)

Browse a curated range of screen-culture books,  curiosities, gifts and cards, as well as an array of ACMI publications and merchandise for our dedicated fans. We specialise in independent, local & unique pieces you won't find anywhere else – collaborating with artists to create design led products to be treasured; as well as exclusive merchandise from our in-house design team. Our Flinders Street shop showcases our full range of products; if you can’t make it to our retail shop, our online shop is available 24 hours a day for all your needs.

Please contact us if you'd like further information on a product you've seen in our shop or to discuss gift recommendations from our friendly retail experts.

Contact
The ACMI Shop
PO Box 14
Flinders Lane
Melbourne 8009

E: shop@acmi.net.au
T: +61 3 8663 2227
W: shop.acmi.net.au

ACMI is located at Fed Square, Melbourne, on Flinders St, between Hosier Lane and Swanston St.

Get directions on Google Maps

Entrances

ACMI has two entrances: one on Flinders Street, and the other in the heart of Fed Square in the cobblestoned plaza opposite the Big Screen.

ACMI has lifts at every level of the building.

Information for visitors with special access needs

Public Transport
ACMI is accessible via train, tram and bus.

Our museum is located in Fed Square, which is opposite Flinders Street train station, and sits within Melbourne’s Free Tram Zone.

If your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader to make sure you have a valid ticket.

Plan your journey

Bicycles

If you plan to cycle to ACMI, you can lock your bike to purpose-built bicycle racks installed around the perimeter of Fed Square, but you’ll need to bring your own lock. You can’t bring your bike into ACMI itself.

Parking
Paid parking is available at the Fed Square carpark, located on the Russell Street Extension or via the second entrance off Batman Ave. It's a 2 minute (200m) walk from Fed Square car park to ACMI.

There is also a Wilson Parking at 172/192 Flinders St, which is directly opposite our Flinders Street entrance.

ACMI has a range of health measures in place to keep our staff and visitors safe from COVID-19.

Here are some of the things you can do to help during your visit:

• Book your exhibition visit online in advance
• Face masks are recommended
• Maintain at least 1.5m distance between yourself and others
• Pay with a card, not cash
• If you are feeling unwell, please do not visit ACMI. Contact us for a refund on a paid ticket.

Other measures in place at ACMI include enhanced cleaning throughout the museum and hand sanitiser on offer on all levels.

We welcome all visitors to our spaces and offer access services that may improve your experience in our museum.

We developed a Visual Story to help anyone who may find a step-by-step visual and written access guide useful when coming to ACMI.

It is in an easy-to-read format and uses pictures to show you how to access the ACMI building, what to expect upon arrival and what you might experience in the different spaces.

Read the Visual Story

We have developed a sensory guide and map for the exhibition which outlines the exhibition layout; describes what to expect in each section; and provides information on where entrances, lifts, ticketing and amenities are located.

You can also download the text on the wall panels throughout the exhibition in large print format.

Learn more about the exhibition

ACMI has two entrances: one on Flinders Street, and the other in Fed Square.

The Flinders Street entrance is easily accessible via a wheelchair ramp. This entrance is closed outside museum opening times. To access ACMI outside these hours, enter via the Fed Square Entrance.

The Fed Square entrance is located in the heart of Fed Square plaza, between Chocolate Buddha and Beer Deluxe. Please be aware that the Fed Square plaza is cobblestoned and may be difficult to navigate for visitors using mobility aids.

To get to the Fed Square entrance from the Flinders Street entrance, you can use the lifts near the end of The Atrium – to the left of Beer Deluxe – to get to the Fed Square plaza level.

A series of lifts (or elevators) offer access to all levels of ACMI.

Ground Floor – Level 1 access only
The Ground Floor lift is located between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition.

Ground – Level 1 & 2 access

This Ground Floor lift is located behind the stairs opposite the bathrooms. You can access it by continuing down the corridor between Tickets & Information desk and the entrance to The Story of the Moving Image exhibition. This lift grants you access to levels 1 and 2.

Ground Floor – Basement Gallery 4 access
A goods lift that allows access to our Underground Gallery 4 is located behind Gallery 2 and 4, via a corridor. Only in use when an exhibition is on view in Gallery 4.

Level 1 – Cinemas access
There are two lifts located on Level 1. As you enter from Fed Square, one is around the corner on your right, as you pass the Tickets & Information desk and approach the stairs. If you make a hard right towards Hero at ACMI and the Level 1 toilets, you will see the lift. This is the best lift option to reach the Cinemas level (Level 2).

Level 1 – Galleries access
As you enter from Fed Square, walk past the wall of screens and seating area in front of the wall of cabinets on your left, the lift is located opposite the seating area. This lift provides access to Ground Floor, the Galleries level.

Level 2 – Level 1 access
The Level 2 Lift services our cinemas. It goes down to Level 1, where you will find our restaurant and bar, Hero at ACMI; and our Labs Level. This lift also provides access to Ground Floor, the Galleries level.

Companion Cards, registered in Victoria and interstate, provide the carers accompanying card holders with free access to ACMI programs.

Apply for a Companion Card

If you use a wheelchair you can access all our spaces.

If you need to borrow a wheelchair for use inside our Museum, present your ID at the Tickets & Information Desk (located at Ground Floor and Level 1 respectively) and we’ll organise one for you free of charge.

Guide Dogs and registered assistance animals are welcome throughout ACMI. But only registered animals. No pets, please!

Free hearing devices are available for use in the ACMI Cinemas and Studios and can be borrowed on presentation of ID. Visit the Tickets & Information desks on Level 1 or Ground Floor to arrange. 

The devices come with headphones or connect with hearing aids via a neck loop. You can choose what you prefer.

Travellers Aid, based at Flinders Street and Southern Cross stations, provides mobility equipment hire, including manual wheelchairs and motorised scooters.

To hire equipment, visit the Travellers Aid website or call 03 9068 8187.

Pre-booked equipment can be collected at Flinders Street station (across the road from Fed Square) or Southern Cross station.

A crucial part of our work is ensuring Deaf and disabled people can explore our full suite of programming in inclusive, accessible and culturally safe ways.

Cloakroom
Backpacks, large bags and umbrellas will need to be cloaked before you enter our galleries.

Power points

You can find power points in the seating at the top of the red lounge section next to the ACMI Shop on the Ground Floor.

Toilet facilities

Toilets are located on Ground Floor and Level 1. We have wheelchair accessible toilets and gender neutral toilets on both levels.

Baby change facilities are available near the toilets at the Flinders St (Ground Floor) and Fed Square (Level 1) entrances.

Lifts

A series of lifts (or elevators) offers access to all levels of ACMI. Just look out for temporary signage about capacity; it might be limited to support social distancing.

Bring your class for a school excursion and learn about how the moving image influences our daily lives. Please note, you need to book before arriving.

For bookings, visit our Schools & Teachers  page and explore the available workshops, film lectures and exhibition tours.

Exhibition visits
If you have booked in for exhibition visits please assemble at the School meeting point (look for the green flag) at the Flinders Street entrance.

Workshops, Talks, Screenings
If you have booked in for workshops, talks or screenings please assemble at the School meeting point (look for the blue flag) near the Fed Square entrance.

Arriving by bus
There is a bus drop-off point at the Russell Street Extension. It is a 200m walk along Flinders St to ACMI. Bus Parking is not available at Fed Square.

Contact the Education team
T: +613 8663 2447
E: education@acmi.net.au

We welcome families with kids of all ages, but children under the age of 13 years must be always accompanied by a parent or guardian over 18 years of age.

Our continuing exhibition, The Story of the Moving Image, is free and family friendly. It explores the history of film, TV, videogames and art and is open every day of the year except for December 25.

We frequently offer other exhibitions, workshops and activities that are family friendly, especially during school holidays.

Baby change facilities are available at the Flinders Street and Fed Square levels of the building, next to the toilets.

Prams and strollers are welcome throughout the building, except inside exceptionally busy exhibitions, in which case they need to be left in the Cloakroom. We’ll let you know when this so. Otherwise, prams and strollers must stay with you.

All children have a right to be safe from harm, respected and valued during their visit to ACMI.

Read our Child Safety policy

Lost property

Missing something? Leave your details at our Tickets & Information Desk or contact us and we’ll get back to you if it comes to us. We hold lost property for 2 weeks.

Free Wi-fi

Enjoy free Wi-fi on us! No password is required – just accept the terms and conditions of use to get started.

Wi-fi name: acmi-wifi

Photographs and videos

We love a good Instagram post so feel free to take photos in our museum. However, photography of certain artworks and objects in our exhibitions is not permitted. Please look out for ‘No photography' signage

Selfie sticks, tripods and flash photography can interfere with the enjoyment and safety of others. They are not permitted without prior permission.

Photography and filming are not allowed in our cinemas during screenings.

Bags and cloakroom

For some exhibitions, large bags, backpacks, and luggage may need to be placed in our free cloakroom before entry. For more information, please see our terms and conditions of entry.

Clothing and footwear

Please ensure clothing and footwear are always worn for your own safety and comfort, as well as the safety and comfort of others.

Animals

Only guide dogs and registered assistance animals are permitted in the building. Sorry, no pets allowed!

Umbrellas

Umbrellas may need to be cloaked before entering some exhibitions.

Smoking

... is not permitted anywhere on ACMI’s premises. Thanks!