Demonstrates how petty thieves work in shops, and how retail staff can best deal with them. Gives many examples of how petty thieves work in shops, their various techniques and the variety of equipment used to steal all types of goods. Explains the many ways in which a retail store and its staff can best deal with shoplifters through layout of a store, the display of goods and the training and alertness of staff.
Herbert J. Leder
Highway Safety Foundation