Episode number 2 of Series “Marketing in Practice”.
John Cleese plays four different Herberts - head office employees who have lost touch with the real world of customers and the company business. Ronnie Barker plays a long-suffering customer who is passed from one Herbert to another in his attempt to place a slightly non-standard order. Cast also includes Jonathan Lynn, Connie Booth, Bernard McKenna, Renny Lister. Narrated by Keith Barron.
How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
012913
Language
English
Subject categories
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Marketing - Management
Agriculture, Business, Commerce & Industry → Sales management
Agriculture, Business, Commerce & Industry → Sales personnel
Education, Instruction, Teaching & Schools → Management - Study and teaching
Educational & Instructional → Educational films
Sound/audio
Sound
Colour
Colour
Holdings
16mm film; Preservation Print (Section 5)
16mm film; Limited Access Print (Section 2)
16mm film; Access Print (Section 1)
U-Matic; Access Print (Section 1)