It's all right, it's only a customer

United Kingdom, 1973

Film
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Episode number 2 of Series “Marketing in Practice”.
John Cleese plays four different Herberts - head office employees who have lost touch with the real world of customers and the company business. Ronnie Barker plays a long-suffering customer who is passed from one Herbert to another in his attempt to place a slightly non-standard order. Cast also includes Jonathan Lynn, Connie Booth, Bernard McKenna, Renny Lister. Narrated by Keith Barron.

Credits

director
production company

Video Arts

Duration

00:29:00:00

Production places
United Kingdom
Production dates
1973

Appears in

Marketing in Practice

Group of items

Marketing in Practice

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Collection metadata

ACMI Identifier

31259

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Marketing - Management

Agriculture, Business, Commerce & Industry → Sales management

Agriculture, Business, Commerce & Industry → Sales personnel

Education, Instruction, Teaching & Schools → Management - Study and teaching

Educational & Instructional

Educational & Instructional → Educational films

Educational & Instructional → Instructional

Short films

Short films → Short films - Great Britain

Sound/audio

Sound

Colour

Colour

Holdings

16mm film; Preservation Print (Section 5)

16mm film; Limited Access Print (Section 2)

16mm film; Access Print (Section 1)

U-Matic; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

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If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/75511--its-all-right-its-only-a-customer/ |title=It's all right, it's only a customer |author=Australian Centre for the Moving Image |access-date=30 July 2021 |publisher=Australian Centre for the Moving Image}}