Episode number 2 of Series “Marketing in Practice”.
John Cleese plays four different Herberts - head office employees who have lost touch with the real world of customers and the company business. Ronnie Barker plays a long-suffering customer who is passed from one Herbert to another in his attempt to place a slightly non-standard order. Cast also includes Jonathan Lynn, Connie Booth, Bernard McKenna, Renny Lister. Narrated by Keith Barron.
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Marketing - Management
Agriculture, Business, Commerce & Industry → Sales management
Agriculture, Business, Commerce & Industry → Sales personnel
Education, Instruction, Teaching & Schools → Management - Study and teaching
Educational & Instructional
Educational & Instructional → Educational films
Educational & Instructional → Instructional
Short films → Short films - Great Britain
16mm film; Preservation Print (Section 5)
16mm film; Limited Access Print (Section 2)
16mm film; Access Print (Section 1)
U-Matic; Access Print (Section 1)