A companion film to “When I’m calling you”. John Cleese demonstrates an object lesson in how not to handle a sales inquiry on the telephone. Demonstrates eight points of correct telephone sales techniques to turn a general inquiry into a firm order. Narrated by Andrew Sachs. Cast includes John Cleese, Norman Bird, April Walker, Penelope Keith.
Credits
Collection metadata
ACMI Identifier
012919
Language
English
Subject categories
Advertising, Film, Journalism, Mass Media & TV → Public relations
Agriculture, Business, Commerce & Industry → Communication skills
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Management
Agriculture, Business, Commerce & Industry → Public relations
Agriculture, Business, Commerce & Industry → Sales personnel
Agriculture, Business, Commerce & Industry → Selling
Agriculture, Business, Commerce & Industry → Telephone etiquette
Communications, Infrastructure, & Transport → Telephone
Communications, Infrastructure, & Transport → Telephone etiquette
Education, Instruction, Teaching & Schools → Communication skills
Education, Instruction, Teaching & Schools → Employees - Training of
Education, Instruction, Teaching & Schools → Oral communication
Educational & Instructional
Educational & Instructional → Instructional
Family, Gender Identity, Relationships & Sexuality → Communication skills
Food, Health, Lifestyle, Medicine, Psychology & Safety → Communication skills
Food, Health, Lifestyle, Medicine, Psychology & Safety → Oral communication
Short films
Short films → Short films - Great Britain
Sound/audio
Sound
Colour
Colour
Holdings
16mm film; Access Print (Section 1)
16mm film; Limited Access Print (Section 2)
U-Matic; Access Print (Section 1)
16mm film; Preservation Print (Section 5)