A companion film to “When I’m calling you”. John Cleese demonstrates an object lesson in how not to handle a sales inquiry on the telephone. Demonstrates eight points of correct telephone sales techniques to turn a general inquiry into a firm order. Narrated by Andrew Sachs. Cast includes John Cleese, Norman Bird, April Walker, Penelope Keith.
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How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
012919
Language
English
Subject categories
Advertising, Film, Journalism, Mass Media & TV → Public relations
Agriculture, Business, Commerce & Industry → Communication skills
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Management
Agriculture, Business, Commerce & Industry → Public relations
Agriculture, Business, Commerce & Industry → Sales personnel
Agriculture, Business, Commerce & Industry → Selling
Agriculture, Business, Commerce & Industry → Telephone etiquette
Communications, Infrastructure, & Transport → Telephone
Communications, Infrastructure, & Transport → Telephone etiquette
Education, Instruction, Teaching & Schools → Communication skills
Education, Instruction, Teaching & Schools → Employees - Training of
Education, Instruction, Teaching & Schools → Oral communication
Educational & Instructional → Instructional
Family, Gender Identity, Relationships & Sexuality → Communication skills
Food, Health, Lifestyle, Medicine, Psychology & Safety → Communication skills
Food, Health, Lifestyle, Medicine, Psychology & Safety → Oral communication
Sound/audio
Sound
Colour
Colour
Holdings
16mm film; Access Print (Section 1)
16mm film; Limited Access Print (Section 2)
16mm film; Preservation Print (Section 5)
U-Matic (low band); Access Print (Section 1)