Will you answer true? (NP)

United Kingdom, 1975

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A companion film to “When I’m calling you”. John Cleese demonstrates an object lesson in how not to handle a sales inquiry on the telephone. Demonstrates eight points of correct telephone sales techniques to turn a general inquiry into a firm order. Narrated by Andrew Sachs. Cast includes John Cleese, Norman Bird, April Walker, Penelope Keith.


production company

Video Arts


Peter Robinson



Production places
United Kingdom
Production dates

Collection metadata

ACMI Identifier




Subject categories

Advertising, Film, Journalism, Mass Media & TV → Public relations

Agriculture, Business, Commerce & Industry → Communication skills

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Management

Agriculture, Business, Commerce & Industry → Public relations

Agriculture, Business, Commerce & Industry → Sales personnel

Agriculture, Business, Commerce & Industry → Selling

Agriculture, Business, Commerce & Industry → Telephone etiquette

Communications, Infrastructure, & Transport → Telephone

Communications, Infrastructure, & Transport → Telephone etiquette

Education, Instruction, Teaching & Schools → Communication skills

Education, Instruction, Teaching & Schools → Employees - Training of

Education, Instruction, Teaching & Schools → Oral communication

Educational & Instructional

Educational & Instructional → Instructional

Family, Gender Identity, Relationships & Sexuality → Communication skills

Food, Health, Lifestyle, Medicine, Psychology & Safety → Communication skills

Food, Health, Lifestyle, Medicine, Psychology & Safety → Oral communication

Short films

Short films → Short films - Great Britain






16mm film; Access Print (Section 1)

16mm film; Limited Access Print (Section 2)

U-Matic; Access Print (Section 1)

16mm film; Preservation Print (Section 5)

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If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/75516--will-you-answer-true-np/ |title=Will you answer true? (NP) |author=Australian Centre for the Moving Image |access-date=29 May 2022 |publisher=Australian Centre for the Moving Image}}