More awkward customers (NP)

United Kingdom, 1974

Film
Please note

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Episode number 4 of Series “Customer Relations in Practice”.
Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lyn Redgrave. FOR USE ONLY IN A DOMESTIC SITUATION OR FOR EDUCATIONAL PURPOSES ONLY.

Credits

director

Peter Robinson

production company

Video Arts

Language

English

Duration

00:32:00:00

Colour

Colour

ACMI Identifier

31495

Subject categories

Advertising, Film, Journalism, Mass Media & TV → Public relations

Agriculture, Business, Commerce & Industry → Career education

Agriculture, Business, Commerce & Industry → Conflict management

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Management

Agriculture, Business, Commerce & Industry → Public relations

Education, Instruction, Teaching & Schools → Career education

Education, Instruction, Teaching & Schools → Employees - Training of

Education, Instruction, Teaching & Schools → Management - Study and teaching

Education, Instruction, Teaching & Schools → Occupational training

Educational & Instructional

Educational & Instructional → Instructional

Family, Gender Identity, Relationships & Sexuality → Conflict management

Family, Gender Identity, Relationships & Sexuality → Difficult people - Behavior

Food, Health, Lifestyle, Medicine, Psychology & Safety → Conflict management

Food, Health, Lifestyle, Medicine, Psychology & Safety → Difficult people - Behavior

Short films

Short films → Short films - Great Britain

Sound/audio

Sound

Holdings

16mm film; Limited Access Print (Section 2)

16mm film; Access Print (Section 1)

16mm film; Preservation Print (Section 5)

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If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/75742--more-awkward-customers-np/ |title=More awkward customers (NP) |author=Australian Centre for the Moving Image |access-date=20 January 2021 |publisher=Australian Centre for the Moving Image}}