Episode number 4 of Series “Customer Relations in Practice”.
Emphasises the importance of professional knowledge of an organisation’s stocks or services in dealing with difficult customers. Highlights the customer who parades their knowledge, the silent customer who cannot communicate his needs and the finicky customer who requires every detail. Features John Cleese, Anghared Rees, Patricia Routledge, Bernard Cribbins and Lyn Redgrave. FOR USE ONLY IN A DOMESTIC SITUATION OR FOR EDUCATIONAL PURPOSES ONLY.
Our collection comprises over 40,000 moving image works, acquired and catalogued between the 1940s and early 2000s. As a result, some items may reflect outdated, offensive and possibly harmful views and opinions. ACMI is working to identify and redress such usages.
How to watch
In ACMI's collection
16mm film; Limited Access Print (Section 2)
16mm film; Access Print (Section 1)
16mm film; Preservation Print (Section 5)