Episode number 5 of Series “Improving Performance”.
Phil works in despatch. Complaints about mistakes and late deliveries prompted his supervisor Kris to talk with him attempting to resolve the problem. Peter Quarry then assumes the role of supervisor using the three step approach.
How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
017703
Language
English
Subject categories
Agriculture, Business, Commerce & Industry → Employee motivation
Agriculture, Business, Commerce & Industry → Management
Sound/audio
Sound
Colour
Colour
Holdings
VHS; Access Print (Section 1)