Episode number 8 of Series “The Improving Service”.
Service burnout is a stress reaction suffered by frontline and service staff. Addresses physical and emotional symptoms, effects on customer service, prevention of burnout and how to remedy existing cases of burnout.
How to watch
In ACMI's collection
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Employee motivation
VHS; Access Print (Section 1)