Episode number 2 of Series “The Improving Service”.
Organisations can get their “service mix” right by overhauling internal systems, removing service barriers, streamlining organisational structures and functions, and motivating staff to serve.
How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
017773
Language
English
Subject categories
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Employee motivation
Agriculture, Business, Commerce & Industry → Management
Documentary → Documentary films - Australia
Sound/audio
Sound
Colour
Colour
Holdings
VHS; Access Print (Section 1)