Episode number 2 of Series “The Improving Service”.
Organisations can get their “service mix” right by overhauling internal systems, removing service barriers, streamlining organisational structures and functions, and motivating staff to serve.
How to watch
In ACMI's collection
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Employee motivation
Agriculture, Business, Commerce & Industry → Management
Documentary → Documentary films - Australia
Educational & Instructional → Instructional
VHS; Access Print (Section 1)