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Episode number 1 of Series “The Improving Service”.
Exceptional service begins with senior management a service leadership involves staying in touch with the customers, leading by example, creating a “service culture” and gaining staff commitment.
Credits
co-producer
Peter Quarry
Eve Ash
production company
Seven Dimensions
Language
English
Duration
00:36:00:00
Colour
Colour
ACMI Identifier
34862
Subject categories
Agriculture, Business, Commerce & Industry → Customer service
Agriculture, Business, Commerce & Industry → Employee motivation
Short films
Short films → Short films - Australia
Sound/audio
Sound
Holdings
VHS; Access Print (Section 1)
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Cite this work on Wikipedia
If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/79061--service-leadership/ |title=Service Leadership |author=Australian Centre for the Moving Image |access-date=18 April 2021 |publisher=Australian Centre for the Moving Image}}