Service Leadership

Australia, 1988

Film
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Episode number 1 of Series “The Improving Service”.
Exceptional service begins with senior management a service leadership involves staying in touch with the customers, leading by example, creating a “service culture” and gaining staff commitment.

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Collection

In ACMI's collection

Credits

co-producer

Eve Ash

Peter Quarry

production company

Seven Dimensions

Duration

00:36:00:00

Production places
Australia
Production dates
1988

Appears in

The Improving Service

Group of items

The Improving Service

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Collection metadata

ACMI Identifier

017776

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Employee motivation

Short films

Short films → Short films - Australia

Sound/audio

Sound

Colour

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/79061--service-leadership/ |title=Service Leadership |author=Australian Centre for the Moving Image |access-date=19 July 2025 |publisher=Australian Centre for the Moving Image}}