Unhappy Customers

Australia, 1988

Film
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Episode number 7 of Series “The Improving Service”.
Unhappy customers promptly tell others about poor service. Offers the philosophy that complaints should be welcomed so that the problem can be resolved, repeat business generated and the now satisfied customer will tell others. Illustrates a step by step method in a range of service settings.

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Collection

In ACMI's collection

Credits

co-producer

Eve Ash

Peter Quarry

production company

Seven Dimensions

Duration

00:31:00:00

Production places
Australia
Production dates
1988

Appears in

The Improving Service

Group of items

The Improving Service

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Collection metadata

ACMI Identifier

017777

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Short films

Short films → Short films - Australia

Sound/audio

Sound

Colour

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/79062--unhappy-customers/ |title=Unhappy Customers |author=Australian Centre for the Moving Image |access-date=12 July 2025 |publisher=Australian Centre for the Moving Image}}