Unhappy Customers

Australia, 1988

Film
Please note

Sorry, we don't have images or video for this item.

Episode number 7 of Series “The Improving Service”.
Unhappy customers promptly tell others about poor service. Offers the philosophy that complaints should be welcomed so that the problem can be resolved, repeat business generated and the now satisfied customer will tell others. Illustrates a step by step method in a range of service settings.

Credits

co-producer

Peter Quarry

Eve Ash

production company

Seven Dimensions

Language

English

Duration

00:31:00:00

Colour

Colour

ACMI Identifier

34863

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Short films

Short films → Short films - Australia

Sound/audio

Sound

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/79062--unhappy-customers/ |title=Unhappy Customers |author=Australian Centre for the Moving Image |access-date=21 January 2021 |publisher=Australian Centre for the Moving Image}}