Unhappy Customers

Australia, 1988

Film
Please note

Sorry, we don't have images or video for this item.

Episode number 7 of Series “The Improving Service”.
Unhappy customers promptly tell others about poor service. Offers the philosophy that complaints should be welcomed so that the problem can be resolved, repeat business generated and the now satisfied customer will tell others. Illustrates a step by step method in a range of service settings.

Content notification

Our collection comprises over 40,000 moving image works, acquired and catalogued between the 1940s and early 2000s. As a result, some items may reflect outdated, offensive and possibly harmful views and opinions. ACMI is working to identify and redress such usages.

Learn more about our collection and our collection policy here. If you come across harmful content on our website that you would like to report, let us know.

How to watch

This work has not been digitised and is currently unavailable to view online. It may be possible for approved reseachers to view onsite at ACMI.

Learn more about accessing our collection

Collection

In ACMI's collection

Credits

co-producer

Eve Ash

Peter Quarry

production company

Seven Dimensions

Duration

00:31:00:00

Production places
Australia
Production dates
1988

Appears in

The Improving Service

Group of items

The Improving Service

Explore

Collection metadata

ACMI Identifier

017777

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Short films

Short films → Short films - Australia

Sound/audio

Sound

Colour

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/79062--unhappy-customers/ |title=Unhappy Customers |author=Australian Centre for the Moving Image |access-date=17 May 2025 |publisher=Australian Centre for the Moving Image}}