Telephone etiquette

Australia, 1993

Film

Telephone etiquette is vitally important in ensuring effective information flow. This short instructional video covers the main points in telephone etiquette, including identification of the caller/receiver of the call; politeness; using answering machines; tact and discretion and how to deal with difficult customers.

Credits

director

Michael Minter

production company

Videotrain

Language

English

Duration

00:17:00:00

Colour

Colour

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/82340--telephone-etiquette/ |title=Telephone etiquette |author=Australian Centre for the Moving Image |access-date=15 April 2021 |publisher=Australian Centre for the Moving Image}}