Telephone etiquette

Telephone etiquette is vitally important in ensuring effective information flow. This short instructional video covers the main points in telephone etiquette, including identification of the caller/receiver of the call; politeness; using answering machines; tact and discretion and how to deal with difficult customers.

How to watch

This work has not been digitised and is currently unavailable to view online. It may be possible for approved reseachers to view onsite at ACMI.

Learn more about accessing our collection

Collection

In ACMI's collection

Credits

production company

Videotrain

director

Michael Minter

Duration

00:17:00:00

Production places

Australia

Production dates

1993

Collection metadata

ACMI Identifier

303487

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Telephone etiquette

Communications, Infrastructure, & Transport → Telephone etiquette

Short films

Short films → Short films - Australia

Sound/audio

Sound

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/82340--telephone-etiquette/ |title=Telephone etiquette |author=Australian Centre for the Moving Image |access-date=2 June 2023 |publisher=Australian Centre for the Moving Image}}

Australia, 1993