Couchman on customer service

Australia, 1992

TV show
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Episode of Series “Couchman over Australia”.
Couchman addresses the issue of the quality of customer service and asks how are we to survive in the competitive and cut-throat nineties. Examples of good and bad customer service are shown in a discussion about the tactics for enduring the recession.

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Collection

In ACMI's collection

Credits

producer/director

Mark Bayly

production company

ABC-TV (Australia)

Duration

01:00:00:00

Production places
Australia
Production dates
1992

Appears in

Couchman over Australia

Group of items

Couchman over Australia

Explore

Collection metadata

ACMI Identifier

303823

Language

English

Subject categories

Advertising, Film, Journalism, Mass Media & TV → Television

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Management

Television

Sound/audio

Sound

Colour

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/82662--couchman-on-customer-service/ |title=Couchman on customer service |author=Australian Centre for the Moving Image |access-date=7 July 2025 |publisher=Australian Centre for the Moving Image}}