Never pay too much, settle for too little or give in too soon again! This seminar presentation by John Patrick Dolan shows the tactics and countertactics of effective negotiations, such as why silence is such a powerful tool, how to use and respond to the “wince” tactic, and simple ways to defuse emotional outbursts and disarm hostile attacks!
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How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
305614
Language
English
Audience classification
G
Subject categories
Agriculture, Business, Commerce & Industry → Negotiation
Agriculture, Business, Commerce & Industry → Negotiation in business
Economics, Philosophy, Politics, Religion & Sociology → Negotiation
Food, Health, Lifestyle, Medicine, Psychology & Safety → Negotiation
Sound/audio
Sound
Colour
Colour
Holdings
VHS; Access Print (Section 1)