Customer service

The aim of this manual is to present knowledge and techniques required to develop and maintain on-going service to customers and to convert complaints into appointments to further strengthen customer ties. A video which complements this manual may be borrowed as a separate loan item.

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Collection

In ACMI's collection

Credits

production company

Video Train

Production places

Australia

Production dates

1990

Collection metadata

ACMI Identifier

307077

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Customer service

Agriculture, Business, Commerce & Industry → Management

Colour

Not Applicable

Holdings

Text; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/85665--customer-service/ |title=Customer service |author=Australian Centre for the Moving Image |access-date=17 March 2025 |publisher=Australian Centre for the Moving Image}}

Australia, 1990

Please note