The aim of this video-based training program is to inform participants about four fundamental techniques which will enable them to deal with difficult people. The techniques can be applied to everyday contexts within the home and workplace. A video which complements the manual can be borrowed as a separate loan item.
Content notification
Our collection comprises over 40,000 moving image works, acquired and catalogued between the 1940s and early 2000s. As a result, some items may reflect outdated, offensive and possibly harmful views and opinions. ACMI is working to identify and redress such usages.
Learn more about our collection and our collection policy here. If you come across harmful content on our website that you would like to report, let us know.
How to watch
Collection
In ACMI's collection
Credits
Collection metadata
ACMI Identifier
307081
Language
English
Subject categories
Agriculture, Business, Commerce & Industry → Conflict management
Agriculture, Business, Commerce & Industry → Management
Family, Gender Identity, Relationships & Sexuality → Conflict management
Food, Health, Lifestyle, Medicine, Psychology & Safety → Conflict management
Colour
Not Applicable
Holdings
Text; Access Print (Section 1)