Telephone presentation and time management

Australia, 1993

Film
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As a medium for information exchange, the telephone is constantly evolving, and so too are the techniques we use to make this powerful tool work for us in the business community. It’s important that we master these techniques. This video aims to improve your presentation and time management with the telephone in terms of your voice (variations in tone, pitch and volume), spelling out difficult names or numbers, good listening, mood, techniques for putting callers at ease and etiquette for receiving business calls using “hold” options and note taking.

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Collection

In ACMI's collection

Credits

production company

Videotrain

director

Michael Minter

Duration

00:17:00:00

Production places
Australia
Production dates
1993

Collection metadata

ACMI Identifier

303486

Language

English

Subject categories

Agriculture, Business, Commerce & Industry → Telephone etiquette

Agriculture, Business, Commerce & Industry → Time management

Communications, Infrastructure, & Transport → Telephone etiquette

Food, Health, Lifestyle, Medicine, Psychology & Safety → Time management

Short films

Short films → Short films - Australia

Sound/audio

Sound

Colour

Colour

Holdings

VHS; Access Print (Section 1)

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

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If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/82339--telephone-presentation-and-time-management/ |title=Telephone presentation and time management |author=Australian Centre for the Moving Image |access-date=27 September 2023 |publisher=Australian Centre for the Moving Image}}