Telephone presentation and time management

Australia, 1993

Please note

Sorry, we don't have images or video for this item.

As a medium for information exchange, the telephone is constantly evolving, and so too are the techniques we use to make this powerful tool work for us in the business community. It’s important that we master these techniques. This video aims to improve your presentation and time management with the telephone in terms of your voice (variations in tone, pitch and volume), spelling out difficult names or numbers, good listening, mood, techniques for putting callers at ease and etiquette for receiving business calls using “hold” options and note taking.

How to watch

This work has not been digitised and is currently unavailable to view online. It may be possible for approved reseachers to view onsite at ACMI.

Learn more about accessing our collection


In ACMI's collection


production company



Michael Minter



Production places
Production dates

Please note: this archive is an ongoing body of work. Sometimes the credit information (director, year etc) isn’t available so these fields may be left blank; we are progressively filling these in with further research.

Cite this work on Wikipedia

If you would like to cite this item, please use the following template: {{cite web |url= |title=Telephone presentation and time management |author=Australian Centre for the Moving Image |access-date=27 September 2023 |publisher=Australian Centre for the Moving Image}}