Telephone presentation and time management

Australia, 1993

Film
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As a medium for information exchange, the telephone is constantly evolving, and so too are the techniques we use to make this powerful tool work for us in the business community. It’s important that we master these techniques. This video aims to improve your presentation and time management with the telephone in terms of your voice (variations in tone, pitch and volume), spelling out difficult names or numbers, good listening, mood, techniques for putting callers at ease and etiquette for receiving business calls using “hold” options and note taking.

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Collection

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Credits

director

Michael Minter

production company

Videotrain

Duration

00:17:00:00

Production places
Australia
Production dates
1993

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If you would like to cite this item, please use the following template: {{cite web |url=https://acmi.net.au/works/82339--telephone-presentation-and-time-management/ |title=Telephone presentation and time management |author=Australian Centre for the Moving Image |access-date=23 April 2024 |publisher=Australian Centre for the Moving Image}}