Visit

Serving snacks, light meals, coffee and drinks.
Level 1, ACMI Fed Square
Open daily
Mon – Fri 8.30am – 4.30pm
Sat & Sun 10am – 4.30pm

Hours will be extended to accommodate cinema sessions

Where: ACMI, Fed Square (Flinders Street, Ground Floor)

Browse a handpicked selection of books, clothing, homewares, posters, gifts, toys and more.

As well as stocking exclusive ACMI merchandise crafted by our in-house design team, we work with local and independent artists to bring you sustainably sourced products you won't find anywhere else.

If you can't make it to ACMI, our online shop is open 24/7.

Please contact us if you'd like more information about a product you've seen in our shop, or to discuss gift recommendation from our friendly staff.

Contact
The ACMI Shop
PO Box 14
Flinders Lane
Melbourne 8009

Opening hours
11am – 5pm daily

E: shop@acmi.net.au
T: +61 3 8663 2227
W: shop.acmi.net.au

ACMI is located at Fed Square, Melbourne, on Flinders St between Swanston St and Russell St.

Get directions on Google Maps

Entrances

ACMI has two entrances: one on Flinders Street (look for the revolving door), and one at the top end of the Fed Square plaza.

ACMI has lifts at every level of the building.

Information for visitors with special access needs

Public Transport

Most of Melbourne’s trains and trams will take you to ACMI.

Our location at Fed Square sits opposite Flinders Street Station within Melbourne’s Free Tram Zone.

Plan your journey

Bicycles

If you plan to cycle to ACMI, you can lock your bike to purpose-built bicycle racks installed around the perimeter of Fed Square, but you’ll need to bring your own lock. You can’t bring your bike into ACMI itself.

Parking

Paid parking is available at the Fed Square carpark, located on the Russell Street Extension or via the second entrance off Batman Ave. It's a 2 minute (200m) walk from Fed Square car park to ACMI.

There is also a Wilson Parking at 172/192 Flinders St, directly opposite our Flinders Street entrance.

We welcome all visitors to our spaces and offer access services that may improve your experience in our museum.

We developed a Visual Story to help anyone who may find a step-by-step visual and written access guide useful when coming to ACMI.

It is in an easy-to-read format and uses pictures to show you how to access the ACMI building, what to expect upon arrival and what you might experience in the different spaces.

Read the Visual Story

ACMI has two entrances: one on Flinders Street, and the other in Fed Square.

The Flinders Street entrance is easily accessible via a wheelchair ramp. This entrance is closed outside museum opening times. To access ACMI outside these hours, enter via the Fed Square Entrance.

The Fed Square entrance is located in the heart of Fed Square plaza, between Chocolate Buddha and Beer Deluxe. Please be aware that the Fed Square plaza is cobblestoned and may be difficult to navigate for visitors using mobility aids.

To get to the Fed Square entrance from the Flinders Street entrance, you can use the lifts near the end of The Atrium – to the left of Beer Deluxe – to get to the Fed Square plaza level.

Several lifts (or elevators) offer access to all levels of ACMI.

Ground Floor – Level 1 access only
The Ground Floor lift is located between Tickets and Information Desk and the entrance to The Story of the Moving Image exhibition.

Ground – Level 1 & 2 access

This Ground Floor lift is located behind the stairs opposite the bathrooms. You can access it by continuing down the corridor between Tickets and Information Desk and the entrance to The Story of the Moving Image exhibition. This lift grants you access to levels 1 and 2.

Ground Floor – Basement Gallery 4 access
A goods lift that allows access to our Underground Gallery 4 is located behind Gallery 2 and 4, via a corridor. Only in use when an exhibition is on view in Gallery 4.

Level 1 – Cinemas access
There are two lifts located on Level 1. As you enter from Fed Square, one is around the corner on your right, as you pass the Tickets and Information Desk and approach the stairs. If you make a hard right towards the cafe and bar and the Level 1 toilets, you will see the lift. This is the best lift option to reach the Cinemas level (Level 2).

Level 1 – Galleries access
As you enter from Fed Square, walk past the wall of screens and seating area in front of the wall of cabinets on your left, the lift is located opposite the seating area. This lift provides access to Ground Floor, the Galleries level.

Level 2 – Level 1 access
The Level 2 Lift services our cinemas. It goes down to Level 1, where you will find our cafe and bar, and our Labs Level. This lift also provides access to Ground Floor, the Galleries level.

Companion Cards, registered in Victoria and interstate, provide the carers accompanying card holders with free access to ACMI programs.

Apply for a Companion Card

If you use a wheelchair you can access all our spaces.

If you need to borrow a wheelchair for use inside the museum, present your ID at one of our Tickets and Information Desks on arrival and we’ll organise one for you free of charge.

Guide Dogs and registered assistance animals are welcome throughout ACMI. But only registered animals. No pets, please!

Free hearing devices are available for use in the ACMI Cinemas and Studios and can be borrowed on presentation of ID. Visit the Tickets and Information Desks on Level 1 or Ground Floor to arrange. 

The devices come with headphones or connect with hearing aids via a neck loop. You can choose what you prefer.

Travellers Aid, based at Flinders Street and Southern Cross stations, provides mobility equipment hire, including manual wheelchairs and motorised scooters.

To hire equipment, visit the Travellers Aid website or call 03 9068 8187.

Pre-booked equipment can be collected at Flinders Street station (across the road from Fed Square) or Southern Cross station.

As a proud Hidden Disabilities Sunflower program partner, ACMI is supporting and raising awareness of those living with a hidden disability. Through specialised training, we are empowering our staff – both public facing and back of house – to offer respectful and discreet help to those who need it.

You are always welcome to ask for support in a way that is recognised and respected.

Find out more on the Hidden Disabilities Sunflower website

A crucial part of our work is ensuring all visitors can explore our full suite of programming in inclusive, accessible and culturally safe ways.

Cloakroom
For some exhibitions we offer a cloakroom and you may be asked to cloak backpacks, large bags and umbrellas before you enter.

Power points

You are welcome to use the power points in the red lounge area next to the ACMI Shop on the Ground Floor, or in the lounge area opposite the Tickets and Information Desk on Level 1.

Toilet facilities

Toilets are located on Ground Floor and Level 1. We have wheelchair accessible toilets and gender neutral toilets on both levels.

Baby change facilities are available at the Flinders St (Ground Floor) and Fed Square (Level 1) entrances near the toilets.

Lifts

Several lifts (or elevators) offers access to all levels of ACMI.

Bring your class for a school excursion and learn about how the moving image influences our daily lives. Please note, you need to book before arriving.

For bookings, visit our Schools & Teachers  page and explore the available workshops, film lectures and exhibition tours.

Exhibition visits
If you have booked in for exhibition visits please assemble at the School meeting point (look for the green flag) at the Flinders Street entrance.

Workshops, Talks, Screenings
If you have booked in for workshops, talks or screenings please assemble at the School meeting point (look for the blue flag) near the Fed Square entrance.

Arriving by bus
There is a bus drop-off point at the Russell Street Extension. It is a 200m walk along Flinders St to ACMI. Bus Parking is not available at Fed Square.

Contact the Education team
T: +613 8663 2583
E: education@acmi.net.au

We welcome families with kids of all ages, but children under the age of 13 years must be always accompanied by a parent or guardian over 18 years of age.

Our continuing exhibition, The Story of the Moving Image, is free and family friendly. It explores the history of film, TV, videogames and art and is open every day of the year except for December 25.

We frequently offer other exhibitions, workshops and activities that are family friendly, especially during school holidays.

Baby change facilities are available at the Flinders Street and Fed Square levels of the building, next to the toilets.

Prams and strollers are welcome throughout the building, except inside exceptionally busy exhibitions, in which case they need to be left in the Cloakroom. We’ll let you know when this so. Otherwise, prams and strollers must stay with you.

All children have a right to be safe from harm, respected and valued during their visit to ACMI.

Read our Child Safety policy

Lost property

Missing something? Leave your details at our Tickets and Information Desk or contact us and we’ll get back to you if it comes to us. We hold lost property for 2 weeks.

Free Wi-fi

Enjoy free Wi-fi on us! No password is required – just accept the terms and conditions of use to get started.

Wi-fi name: acmi-wifi

Photographs and videos

We love a good Instagram post so feel free to take photos in our museum. However, photography of certain artworks and objects in our exhibitions is not permitted. Please look out for ‘No photography' signage

Selfie sticks, tripods and flash photography can interfere with the enjoyment and safety of others. They are not permitted without prior permission.

Photography and filming are not allowed in our cinemas during screenings.

Bags and cloakroom

For some exhibitions, large bags, backpacks, and luggage may need to be placed in our free cloakroom before entry. For more information, please see our terms and conditions of entry.

Clothing and footwear

Please ensure clothing and footwear are always worn for your own safety and comfort, as well as the safety and comfort of others.

Animals

Only guide dogs and registered assistance animals are permitted in the building. Sorry, no pets allowed!

Umbrellas

Umbrellas may need to be cloaked before entering some exhibitions.

Smoking

... is not permitted anywhere on ACMI’s premises. Thanks!